We aim to supply quality items from recognised manufacturers. We are continually expanding the site, endeavouring to provide more goods for your enjoyment.
ACCEPTED PAYMENT - Paying online is simple, we accept Mastercard, Visa and Switch debit cards. For more details see above. We authorise all credit card orders in 'real-time' and an email will be sent to you detailing your order.
Typically we do not debit your credit card until your goods have been despatched. Occasionally we will debit the full funds from your account if payment is required to reserve stock for your order or the order is being partially processed.
If you place an offline order you will be contacted by one of our representatives to arrange payment - this will usually be by cheque, postal order, Visa, Mastercard or Switch/Debit Cards. If you choose to pay by cheque there is a waiting period of up to 10 days after we recieve your cheque before we will process your order.
Cheques must be made payable to Miss Goody 2 Shoes
Miss Goody 2 Shoes
48 Market Street
Tottington
Bury
Lancashire
BL8 3LJ
UK
PRIVACY POLICY - We only collect information when you order an item from the site, enter a compeitition or subscribe to our mailing list. In these cases you will be asked to complete some or all of your personal details, credit card details and delivery details. These details are passed to our accounts system via a secure server and not available to any other parties other than our Payment Solution Provider - ishop, who will not use your details for any reason other than processing your order. All information is collected lawfully and in accordance with the Data Protection Act 1998.
Most areas where we collect information will have an opt out option, so you can ensure you do not receive any further information from us. If there is no opt out option (e.g. the secure order form) then you can safely assume you will not be added to our mailing list. We only send emails to customers who choose to receive them. We never pass your information on to any 3rd parties.
SECURITY POLICY - We take security seriously and our systems are monitored 24/7.
DELIVERY - Our bridal shoes and bridal boots are made to order. We do not keep these items in stock. Therefore please allow up to 3 weeks for delivery. Your order will be sent by Royal Mail Special Delivery service.
ANTI-FRAUD MEASURES - We operate a strict security check procedure, to ensure your credit card details are being used by only you. This may occasionally delay the dispatch of your items for any of the following reasons.
- Your order is being delivered to an address other than that registered to your credit card.
- Your card details are not available for address verification from the Bank (usually cards registered overseas)
- Your card details have failed the address verification from the Bank.
- The security number on the reverse of the card has been entered incorrectly.
- The order is for delivery overseas.
- Higher value orders are more likely to be checked more thoroughly.
In the event of your order being held for any of the reasons above, one of our representatives will contact you within 24 hours of placing your order (excluding weekends) by phone or email.
You may then be asked to fax us confirmation of you details, change the delivery address, confirm by post your billing address or use different card details.
We cannnot be held responsible for any delay on your goods and the order will not be considered confirmed until you have verified your details with us. Next Day orders will be sent on a Next Day service only when your details have been checked and confirmed
DELIVERY CHARGES - Our delivery charge is a standard price for UK deliveries. Royal Mail Special Delivery is £5.95
RETURNS POLICY - As our bridal shoes and boots are made to order we do not accept returns. However we do make exceptions on some occassions. Please call us on - 01204 880123 regarding the above.
CONTACT - Feel free to contact us with any questions or queries you have regarding our website, service or any other related topic, Tuesday-Saturday 10.00am-5pm GMT - calls charged at normal rates.
Phone:- 01204 880123
Email:- click here
Or write to us at
Miss Goody 2 Shoes
48 Market Street
Tottington
Bury
Lancashire
BL8 3LJ
COMPLAINTS - Should you have any complaint regarding this site, the services offered, or given, please click here to email us and we will respond in detail within five working days during which time we may need to contact you. You will be kept well informed at all times.
